The directors of Vanguard Communications, Elaine and Nigel Bowen, have decades of experience in working with all types of businesses to provide the perfect fit for your telecoms and IT requirements.
We offer a truly personalised service by establishing strong customer relationships and trust based on our non-controlling approach and which relies upon demonstrated integrity and transparency.
Based between Bury St Edmunds and Diss, on the Suffolk/Norfolk border, Vanguard Communications are much closer to the coal face, providing our customers direct contact with the Directors, who often personally handhold projects which we find cultivates an environment of open and honest feedback.
Elaine has previously worked in key roles within IBM and the Civil Service where she has been responsible for managing company infrastructures, therefore she is able to pinpoint exactly what your business needs based on a thorough audit of your existing system.
Nigel’s extensive background in the telecommunications industry includes roles with BT and Siemens. He has been responsible for complex solution and service sales to clients such as the Met Office, the Ministry of Justice, the British Library and many other businesses in both the private and public sectors.
Together, Elaine and Nigel are fully up to date on the latest innovations in communications so you can harness their experience in ensuring you choose the bespoke system that works for you.
We believe our ability to dynamically adjust to the ever changing needs of our clients, coupled with an aptitude to spot new telecom business opportunities at the earliest stages, allows us to evolve in parallel with our customers.
After-Sales Service is increasingly becoming the Achilles heel of many larger companies, however at Vanguard Communications we firmly believe that Service Quality is paramount and we actively endeavour to deliver an exemplary service to all our customers.